Youโre working harder than ever to win new customersโbut revenue still feels flat. The problem isnโt reach. Itโs what happens after the sale.
Thatโs the insight behind entrepreneur and author Alex Hormoziโs approach to business growth. While traditional marketing focuses on building awareness and brand image through the classic Four RโsโReach, Reputation, Renew and ReferโHormozi shifts the focus to what drives real revenue: Retain, Review, Refer, Resell.
Donโt Just Fill the FunnelโSqueeze It
Traditional marketing strategies are built to attract leads. Theyโre critical, especially for new or growing businesses. But without a strong back end, youโre pouring new leads into a leaky funnel. Hormoziโs model aims to fix the leak and turn one-time buyers into long-term profit centers.
Hereโs how each step works:
Retain: Loyalty Is the Real Growth Hack
Customer retention is one of the most reliable ways to increase profitability.… Read the rest